{"id":760,"date":"2023-11-24T01:53:08","date_gmt":"2023-11-24T01:53:08","guid":{"rendered":"https:\/\/fsobx.co.uk\/?page_id=760"},"modified":"2024-02-12T02:14:17","modified_gmt":"2024-02-12T02:14:17","slug":"termsandconditions","status":"publish","type":"page","link":"https:\/\/www.fsobx.co.uk\/?page_id=760","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"760\" class=\"elementor elementor-760\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-708975c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"708975c\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-deddf2a\" data-id=\"deddf2a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a81e542 elementor-widget elementor-widget-spacer\" data-id=\"a81e542\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! 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elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">terms & conditions<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21e35c5 elementor-widget elementor-widget-spacer\" data-id=\"21e35c5\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1beaf4a elementor-widget elementor-widget-text-editor\" data-id=\"1beaf4a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h4 class=\"font_8 wixui-rich-text__text\"><span class=\"wixui-rich-text__text\">CANCELLATIONS<\/span><\/h4><p class=\"font_8 wixui-rich-text__text\"><span class=\"wixui-rich-text__text\">Unfortunately, due to several last-minute cancellations and no-shows, which affect my business, I have decided to highlight and set up some terms and conditions: Choose your booking time wisely. Please make sure the booking time you choose won&#8217;t impact your busy timetable. I don&#8217;t have much flexibility to rearrange your appointment. I will ask you for a deposit (price depending on what treatment you have booked). Your deposit is required via bank transfer + on the day you book.\u00a0<\/span><span class=\"wixui-rich-text__text\">\u200b<\/span><\/p><p class=\"font_8 wixui-rich-text__text\"><span class=\"wixui-rich-text__text\">If you need to cancel or rearrange, please give me at least 48hrs notice (must be 48 hours before the time of your appointment). I will try my best to change your booking time, but due to being fully booked, if you need to rearrange at the last minute, there may be a long wait. I accept cancellations given personally in my studio or via text message on 07701308304.\u00a0<\/span><\/p><p class=\"font_8 wixui-rich-text__text\"><span class=\"wixui-rich-text__text\">If you fail to attend or give 48hrs notice, I will still try my best to re-book your appointment, but please remember I am usually fully-booked, and I reserve the right to retain in full your deposit to recover my costs. Anyone who cancels last-minute, more than three times will not be re-booked. Anyone who &#8220;no shows&#8221; or becomes a &#8220;ghost client&#8221; (meaning &#8211; you don&#8217;t answer my messages or calls + did not turn up to your appointment, and ignores) without messaging will never be re-booked, and your deposit will be forfeited.\u200b Retain full deposit; why so harsh?\u00a0<\/span><\/p><p class=\"font_8 wixui-rich-text__text\"><span class=\"wixui-rich-text__text\">When you make a booking for a time, you&#8217;re committing. Likewise, I&#8217;m also committing to be ready. I make sure my studio is ready for you and prepare resources and consumables. I also reject other customers from your reserved time slot. I don&#8217;t enjoy retaining fees due to no-shows or last-minute cancellations. Without a doubt, I would prefer to give my clients the full value of their booked treatments and deliver a result! Look out for confirmation, it is courtesy only, but I will try my best to message you a reminder of your booking time 24-48 hours via email. However, please attend your appointment or contact me to double-check if you do not receive one. I advise you to make a note\/reminder of when your appointment is to avoid forgetting. I promise to provide you with a high standard of service &amp; to work hard for your 100% satisfaction.<\/span><\/p><p class=\"font_8 wixui-rich-text__text\"><span class=\"wixui-rich-text__text\">\u200b<\/span><\/p><p>\u00a0<\/p><h4 class=\"font_8 wixui-rich-text__text\"><span class=\"wixui-rich-text__text\">BOOKING<\/span><\/h4><p class=\"font_8 wixui-rich-text__text\"><span class=\"wixui-rich-text__text\">\u200b<\/span><span class=\"wixui-rich-text__text\">A NON REFUNDABLE deposit is required when you book to secure each appointment. Please message me when this has been paid so I can guarantee your appointment. I will send my bank account details via message when we have confirmed dates. If the deposit has not been paid within 24 hours, your booking will automatically be canceled.\u00a0<\/span><\/p><ul class=\"font_8 wixui-rich-text__text\"><li class=\"wixui-rich-text__text\"><p class=\"font_8 wixui-rich-text__text\"><span class=\"wixui-rich-text__text\">Unfortunately, if you are late for your appointment, I have to reschedule you, and this could be 6-8 months later as I am fully booked. Please arrive in good time.\u00a0<\/span><\/p><\/li><li class=\"wixui-rich-text__text\"><p class=\"font_8 wixui-rich-text__text\"><span class=\"wixui-rich-text__text\">Payment is required after your treatment and before you leave. Bank transfer only, please.<\/span><\/p><\/li><li class=\"wixui-rich-text__text\"><p class=\"font_8 wixui-rich-text__text\"><span class=\"wixui-rich-text__text\">If you would like more information or have any questions &#8211; please text me on 07701308304.<\/span><\/p><\/li><\/ul><p>\u00a0<\/p><p class=\"font_8 wixui-rich-text__text\"><span class=\"wixui-rich-text__text\">\u200b<\/span><\/p><h4 class=\"font_8 wixui-rich-text__text\"><span class=\"wixui-rich-text__text\">LOCATION<\/span><\/h4><p class=\"font_7 wixui-rich-text__text\"><span class=\"wixui-rich-text__text\">I&#8217;m directly above the &#8220;John Nicholas Hair Salon and opposite The Spread Eagle B&amp;B. However, my entrance is on Beetwell Street. There is Vicar Lane Car Park (multi-story) entrance right next to the studio and roadside parking just across from my studio. (Please note Vicar Lane (multi-story car park closes around 6 pm most nights) Across the street parking is free from 6 pm if you can get a space!<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04ae568 elementor-widget elementor-widget-spacer\" data-id=\"04ae568\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>terms &#038; conditions CANCELLATIONS Unfortunately, due to several last-minute cancellations and no-shows, which affect my business, I have decided to highlight and set up some terms and conditions: Choose your booking time wisely. Please make sure the booking time you choose won&#8217;t impact your busy timetable. I don&#8217;t have much flexibility to rearrange your appointment. 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